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Notice of Paper Statement Fee Adjustment (wef 1st Oct 2025)
 
Dear Valued Customers,

As part of ICBC Singapore’s commitment to environmental sustainability, fees for paper statements will be adjusted from S$2 to S$10 per month effective from  1 October 2025. Customers aged 65 and above are exempted from this fee.

You may access to your statement (without fee) via:
  • Online Banking (Desktop): My Account > Account Enquiry > Monthly     Statement
  • ICBC Mobile Banking App: All Services > Finance Assistant > Statement  Management
To enrol in digital banking services, please visit any ICBC Singapore branch.

For enquiries, contact our Customer Service Hotline: +65 6369 5588.

Thank you for banking with us.

Yours sincerely,
Industrial and Commercial Bank of China Limited, Singapore Branch
15 August 2025